Support in minutes: on-site in hours.
The greatest challenge to getting an ELAU PacDrive machine back up and running quickly is the diagnostics – knowing the difference between a 6131 and 6132 error code could mean the difference between minutes and hours. Our response time is industry leading. We can be supporting you remotely within minutes of initial contact and be on-site within hours. We are proud to be the ONLY UK based firm 100% focused on ELAU PacDrive and yet to lose a customer. Breakdown support is just one element of our end-to-end ELAU PacDrive offering. Below are more ways we can support you to minimise your machine downtime.
SAME DAY SITE SUPPORT
We can get one of our expert ELAU PacDrive engineers on site within hours.
Getting help as quickly as possible is key and a dedicated engineer will support you until your problem is solved. We can offer same day support as well if needed minimising unplanned downtime.
MINIMISE
DOWNTIME
Our experience and knowledge ensures problems are solved quickly.
With over 20 years of experience and being the only UK based firm 100% dedicated to ELAU PacDrive means we have seen it all. Our team of trained engineers, including ex-ELAU/Schneider, has meant there hasn’t been a problem we have been unable to solve.
MACHINE HEALTH CHECK
A machine breakdown is not the only time you should get in touch with us. With the cost of unplanned downtime increasing by 50% since 2020 regular maintenance is even more important. Contact us to discuss how we can help.
LIFETIME
SUPPORT
Our support does not end once we have your machine up and running. We understand that businesses have short term and long-term needs. So, whether it’s becoming self-sufficient by training your engineers, or becoming more efficient through an upgrade, we have something for everyone.
SAME DAY SITE SUPPORT
We can get one of our expert ELAU PacDrive engineers on site within hours.
Getting help as quickly as possible is key and a dedicated engineer will support you until your problem is solved. We can offer same day support as well if needed minimising unplanned downtime.
MINIMISE
DOWNTIME
Our experience and knowledge ensures problems are solved quickly.
With over 20 years of experience and being the only UK based firm 100% dedicated to ELAU PacDrive means we have seen it all. Our team of trained engineers, including ex-ELAU/Schneider, has meant there hasn’t been a problem we have been unable to solve.
MACHINE HEALTH CHECK
A machine breakdown is not the only time you should get in touch with us. With the cost of unplanned downtime increasing by 50% since 2020 regular maintenance is even more important. Contact us to discuss how we can help.
LIFETIME
SUPPORT
Our support does not end once we have your machine up and running. We understand that businesses have short term and long-term needs. So, whether it’s becoming self-sufficient by training your engineers, or becoming more efficient through an upgrade, we have something for everyone.
Contact Us for Schneider Electric PacDrive Support:
Repair. Replace. Train. Maintain. Your ONE STOP SHOP for your ELAU PacDrive needs. Now and in the future.