Privacy Policy

We at DilMotion Control Ltd take your privacy seriously and we respect your privacy and data protection rights. This privacy notice aims to give you information on how we collect and process your personal data through use of our websites & other services.

As a small organisation we try to get to know each and every one of clients where we can. The people that we hold information on are generally our customers or have engaged with some shape or form.

At the moment we do not have cookies within website to monitor individuals; it is intended to allow our customers to learn more about our services and get in touch should they be interested.

Your personal data is only used by DilMotion Control Ltd and never shared with any third parties.

About DilMotion Control Ltd
When we refer to ‘we’ (or ‘our’ or ‘us’), that means DilMotion Control Ltd. We are based in the United Kingdom, our registered office is 1 Wharfside, Bletchley, Milton Keynes, MK2 2AZ, UK.

We provide breakdown, training, stock and loan support services & consultancy for ELAU PacDrive items for all our clients. If you would like to find out more about what we do, please see our About Us page on our website.

We are committed to complying with EU and U.K. data protection laws to the extent that they apply to our use of personal information.

How we collect information
Most of our data comes from being provided directly by yourself.
In some occasions we may source and receive personal data/sensitive personal data by the following means:

• Directly from you via our website
• Sometimes collect data from publicly available sources, such as news reports, articles, news features, search engine results and professional networking sites.
• A referral from someone you’ve previously worked with, a colleague, employer, business contact or friend, 3rd party
• Attendance at one of our training courses / events

Information you provide to us directly
When you engage with us on our website and/or directly for services we might ask you to provide personal data to us. For example, we ask for your contact information when you sign up for a free newsletter, or an email offer, download a case study, take part in our ELAU training courses and events, contact us with questions or request support. It is your choice whether you wish to provide us with personal information, you don’t have to, failure to do so may mean limited access to our websites or services, and/or not being made aware of changes within the market you operate in and things that are relevant and useful to relating to PacDrive products.

By filling in the newsletter sign-up form on our website, you are giving us your consent to use your personal data for periodic mailings.

How we use your data
Our primary aim to collecting personal information is so that we are able to provide you with updates and offers, event changes that relate to you & the industry you work in. Right now, that is ELAU PacDrive. It also allows us to understand your needs and support you better, and develop new products & services.

It also ensures that you only receive information that is relevant you such as price increases on areas of interest to you, update you on any changes (such as change in our office locations), meet our legal, regulatory, and tax reporting obligations

Your personal data is never shared with any third parties without your consent and as highlighted below.

We take all reasonable precautions to protect any personal data that our users may input via our website or provide directly to us. We cannot, however, be responsible for loss or misuse of personal data which is intercepted or otherwise accessed by unauthorised persons. We therefore exclude all liability for this.

How we share your data
The data we collect stays with DilMotion Control, other than in the following circumstances:

• When you give consent to share your data
• Where we are under legal or contractual compliance to share your data i.e. payment processors, debt collectors, accountants, and insurers
• In all of the above situation we will always notify you
• We keep all information you provide to us completely confidential, no matter how or why you provide it.

Your rights

It’s your personal data and you have certain rights relating to it. You may unsubscribe from our marketing communications by following the unsubscribe instructions located on the bottom of our emails or by emailing us at dataprivacy@motion-control.co.uk.

Please be aware that you have the following data protection rights:

• The right to be informed about the personal data the Company processes on you;
• The right of access to the personal data the Company processes on you;
• The right to rectification of your personal data;
• The right to erasure of your personal data in certain circumstances;
• The right to restrict processing of your personal data;
• The right to data portability in certain circumstances;
• The right to object to the processing of your personal data that was based on a public or legitimate interest;
• The right not to be subjected to automated decision making and profiling; and
• The right to withdraw consent at any time.

Where you have consented to the us processing your personal data you have the right to withdraw that consent at any time by contacting dataprivacy@motion-control.co.uk.

You can exercise these rights at any time we will respond to your request within a reasonable period after the request is made.

You have the right to lodge a complaint with the supervisory authority.

Personal data provided via the newsletter subscription form is not profiled and automated decision making is not applied.

Retention
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).

We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymized.

Use of Cookies on our website
By using this site, you have given us consent to use cookies.

Cookies are small text files that are stored on your computer when you visit a website. They are mainly used as a way of improving the website functionalities or to provide more advanced statistical data.

Google Analytics
Our website uses Google Analytics which relies on cookies to generate more advanced visitor charts and data mining reports. Similarly, to our server-based logs, Google Analytics collects anonymous information that will not be used to identify our website visitors.

Business transfer
If we, or substantially all of our assets, were acquired, or in the event that we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge and agree that if such transfers occur, that any acquirer of our business may continue to use your personal information as set forth in this Privacy Policy.

How to contact us
If you have any questions or feedback about this Privacy Policy or our services, please do get in touch with us at dataprivacy@motion-control.co.uk

Changes to this policy
From time to time we will need to make changes to this policy on our website based on business changes and updates in laws & regulations. Those changes will then apply to any future use by you of our website & the privacy policy.